FAQs

Yes, most of our signs are bespoke signage and is individual to every customer, this usually means every customer will have a sign with their own company name or corporate identity. We can make signs of every shape size and form.

This is very dependent on the availability of materials, production schedules and design approval. We will always discuss this with you at the time of order and will accommodate your needs wherever possible.

Yes! We offer a 10% discount for our NEW CUSTOMERS. There may be other temporary discounts which you will receive in the newsletters, so make sure you are subscribed to our newsletter for new product information & exclusive discounts.

New customers will usually be asked to pay a deposit before any work has commenced and this can be either in the form of cash, credit card, debit card or bank transfer.

You can either contact us via phone, email or by filling out an enquiry form on this website. Let us know about your enquiry and we will be happy to help and give you further information on the order process.

We are quite flexible with our business hours but in most cases our business hours are;Monday - Friday10am - 6pm

Please Note: bespoke items that have been personalised according to your specifications do not fall under our normal order cancellation policy, If you would like to cancel an order please get in touch with us within 48 hours. If the order has gone through production, unfortunately we will not be able to cancel the order.

We have tried our very best to answer the most common questions asked on our website. If you can't find what your looking for please free to contact us via email or phone. At Ilumi Signs & Print we are always happy to help.